Healthwatch Manchester Surveys


Healthwatch Manchester is the independent consumer champion. It was created to listen and gather the public and patient’s experiences of using local health and social care services.  This includes services like GPs, pharmacists, hospitals, dentists, care homes and community based care.  Healthwatch Manchester are currently conducting surveys which may be of interest to you.  Please note these surveys are only for residents of the city of Manchester.


COVID-19 Survey


Since the beginning of the pandemic Healthwatch Manchester have been contacted by residents from across Manchester who have raised concerns about their health and social care.  In response to this, Healthwatch Manchester launched a COVID-19 survey, so they can better understand the challenges which people have faced when accessing healthcare over the last few months.


Healthwatch Manchester especially need to know about the impact it is having on individuals and communities with protected characteristics, such as BAME, LGBTQ+, long term conditions, learning disabilities.  Please help them to amplify your voice and make sure no-one is left behind.


If you would like to share your healthcare experiences, good or bad, to help Healthwatch Manchester improve local services then they would love for you to complete their short survey which you can access here.


De-registration Survey


Healthwatch Manchester have heard numerous accounts from people who have been deregistered from a GP Practice, and as a result they are launching a new survey to find out the true picture across Manchester.  Healthwatch Manchester are particularly interested in hearing from people who have experienced homeless and how this impacted upon their registration with a GP.


People who are experiencing homelessness often suffer from poor health outcomes, especially when they have pre-existing medical conditions.  Research conducted by Public Health England found that 41% of homeless people had reported a long-term physical health problem and 45% reported a mental health problem.  These figures are almost double that of the general population, highlighting the added importance of ensuring that homeless people have access to medical care.


Once a homeless person is deregistered from a GP practice it can be very difficult for them to get registered again.  Despite NHS guidelines making it clear that you do not need to have a fixed address to register with a GP, we commonly hear this as a reason given for refusing a registration.  This is why it is so important to ensure that patients are not deregistered in the first place, and Healthwatch Manchester are very keen to hear the experiences which homeless people have gone through with deregistration.


The short survey can be found here.


Alternatively, you can audio record (voice memo) the answers to the questions within the survey and then email the audio file to


Please let Healthwatch Manchester know if you would like a copy of the questions.  You can also phone Healthwatch Manchester on 0161 228 1344 or visit their website here.

Friday, 17 July, 2020

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