Formula Milk Volunteer

9 out of the 10 local authorities in Greater Manchester are currently funding George House Trust to administer schemes to provide free formula milk to mothers living with HIV for the first 12 months of their child's life. As the Formula Milk Project volunteer, you will develop good understanding of the challenges faced by new mothers living with HIV.

Key tasks include:

• Supporting the George House Trust Formula Milk Project Lead;
• Ordering formula milk and sterilisation equipment;
• Raising purchase orders through the organisation's client management system - Civi CRM;
• Processing receipts for reimbursement;
• Keeping records of purchase history, future orders and deliveries using Civi CRM;
• Keeping in contact with mothers to ensure correct milk is ordered and has been received on time;
• Organising the delivery or collection of formula milk;
• Being aware of any safeguarding issues that may arise;
• Ensuring mothers feel well supported and reporting any concerns to the Formula Milk Project Lead.

Half a day per week during Tuesday to Friday, 09:00 to 17:00.

This role is carried out from George House Trust’s office.

• Good IT skills, including use of email and Microsoft Office;
• Willingness to learn how to use the Civi CRM database;
• Some experience of online shopping;
• Good telephone manner;
• Good level of written and spoken English;
• An understanding of the importance of confidentiality;
• An understanding of the geography of Greater Manchester;
• Organised and punctual;
• Ability to listen to others and be empathic;
• Excellent communication skills;
• Basic numeracy and literacy skills;
• Ability to use own initiative.

• George House Trust Volunteer Induction Training;
• Role specific induction from GHT Staff Member;
• A commitment to complete training updates.

No.

Supervision will be provided by:

• A George House Trust Service Adviser and Volunteer Co-ordinator.
• Volunteer team meetings.

For further information, or to get involved email rachel@ght.org.uk.