Formula Milk Volunteer

Local authorities across Greater Manchester, and Liverpool City Council, are currently funding George House Trust to administer schemes to provide free formula milk to mothers/parents living with HIV for the first 12 months of their child's life. As the Formula Milk Project volunteer, you will develop good understanding of the challenges faced by new mothers/parents living with HIV.

Key tasks include:

• Supporting the Women's Support and Activities Officer to coordinate and deliver the Formula Milk project;
• Ordering formula milk and sterilisation equipment;
• Raising purchase orders through the organisation's client management system - Civi CRM;
• Processing receipts for reimbursement;
• Keeping records of purchase history, future orders and deliveries using Civi CRM;
• Keeping in contact with mothers/parents to ensure correct milk is ordered and has been received on time;
• Organising the delivery or collection of formula milk;
• Reporting any safeguarding issues that may arise to staff;
• Ensuring mothers/parents feel well supported and reporting any concerns to staff

Half a day per week - Monday to Friday, 09:00 to 17:00.

This role is carried out from George House Trust’s office, 75-77 Ardwick Green North, M12 6FX.

• Good IT skills, including use of email and Microsoft Office;
• Willingness to learn how to use the Civi CRM database;
• Some experience of online shopping;
• Good telephone manner;
• Good level of written and spoken English;
• An understanding of the importance of confidentiality;
• An understanding of the geography of Greater Manchester;
• Organised and punctual;
• Ability to listen to others and be empathic;
• Excellent communication skills;
• Basic numeracy and literacy skills;
• Ability to use own initiative.

• George House Trust Volunteer Induction 
• Role specific induction from Staff Supervisor
• A commitment to complete training updates.

No.

You will have a dedicated staff supervisor; you can also request support from the Volunteering Manager. You will be invited to volunteer team meetings, sometimes alongside volunteers undertaking similar roles in different projects.

For further information please email Vicky (Women's Support and Activities Officer) on vicky@ght.org.uk